Denby & Co is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
Denby & Co may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from August 2013.
What we collect
We may collect the following information:
- name and job title
- contact information including email address
- demographic information such as postcode, preferences and interests
- other information relevant to customer surveys and/or offers
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- Internal record keeping.
- We may use the information to improve our products and services.
- We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
- From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
- whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
- if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at firstname.lastname@example.org
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to Denby & Co, 119 Duke Street, Barrow-in-Furness, Cumbria, LA14 1XE.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.
On May 26th 2011, a new EU directive and UK Law came into practice regarding cookies.
What is a cookie?
In simple terms, cookies are little bits of code on website that allow the site to remember details about you. They can be used when you login to something, when you use a shopping basket feature on a shop website, when you use a ‘share’ widget for Twitter/Facebook etc., and other things. For a better idea of how cookies work, take a look at http://www.allaboutcookies.org/ .
What do I need to do?
Previously, people could choose to opt out of using cookies. Now, new directive states that users now have to opt-in to using cookies on a website. This means that we need to tell you what cookies we will use on a site, and ask you to opt-in to using them.
Some cookies are necessary for the workings of a website, and you can’t opt out of these. This group mainly includes cookies for shop baskets, where a core function of the website needs to remember some of your information.
Since 26th May 2011, there has been an EU Law which states that all EU-based websites must ask permission before setting cookies that aren’t essential to the way a site works, but this will not be enforced until 26th May 2012. The ICO have official information about cookies – you can visit their website at www.ico.gov.uk, and learn more about cookies in general at www.allaboutcookies.org .
Which cookies am I opting into on this site?
Below is a list of cookies which we use – some are ours, and some are from third parties. Each company using cookies has a security policy linked, so you can find out how they use information from cookies.
Google Analytics -
This is something which allows us to keep track of who visits websites. This information lets us know how well a certain website is performing, but doesn’t give us any personal information. If you don’t want any sites to track your visit using Google Analytics, you can opt out by visiting http://tools.google.com/dlpage/gaoptout . However, if you choose to do this, it will affect all websites using Google Analytics.
ASP session cookies -
These cookies are on nearly all of our websites – we use them to help make your visit to the site faster and smoother. By using cookies, we can remember if you’ve visited the site before and any options you chose the first time…
Other Google Cookies -
For more information please contact us. 01229 822366